email to pending member

Subject line: A problem with your membership

 

Hello pending members name goes here,
 
I have been informed by our member support department that you tried to join e-lottery through my website.
 
Unfortunately your membership application was not processed for some reason. Possibly you changed your mind at the last minute or maybe you have experienced a problem with the payment processing system.  Would you please reply to this email to allow me to update my records.
 
If you are experiencing problems with online payment, did you know you can also join offline?
 
To do that you will need an offline application form which I can email to you. Simply reply and let me know you want one. Alternatively, please contact our member support dept. at

VWD Member Support
St Georges Chambers
1 Athol Street
Douglas
IM1 1LD
British Isles
 
Tel: +44 (0)1492 534 483
Fax: +44 (0)1492 536072
 
Please quote this reference no. your membership no. goes here

Here's a link to the online membership application page...
 
You can also get more information about our company and products by listening in on our web conferences...
 
Every Monday 7:30PM UK time  www.elotterytrainingroom.com
 
    
If I can be of any further help to you, please do not hesitate to contact me. I look forward to welcoming you as a new member very soon.

Best Regards,

 

your name

your email

your phone no.